Privacy Policy

How we collect, use, and protect your personal information.

Last updated: December 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Account credentials
  • Profile information
  • Payment information (processed securely by third-party providers)

Usage Information

  • How you interact with our services
  • Features you use and time spent
  • Device and browser information
  • IP address and location data

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers

We may share your information with third-party service providers who assist us in operating our platform, conducting business, or serving users.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Object to processing of your information
  • Request data portability

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. See our Cookie Policy for more details.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@bistrobee.com.