Cookie Policy

How we use cookies and similar technologies on our website.

Last updated: December 1, 2024

Types of Cookies We Use

We use different types of cookies to provide and improve our services.

Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website.
Security Cookies
Used to authenticate users and prevent fraudulent use of login credentials.
Preference Cookies
Remember your preferences and settings for a better experience.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How We Use Cookies

We use cookies for several purposes:

Essential Cookies

These cookies are necessary for our website to function properly. They include:

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud
  • Load balancing cookies to distribute traffic
  • Session cookies to maintain your session state

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

  • Google Analytics to track website usage
  • Performance monitoring to identify issues
  • A/B testing to improve user experience

Preference Cookies

These cookies remember your choices and preferences:

  • Language and region settings
  • Theme preferences (light/dark mode)
  • Cookie consent preferences
  • Dashboard layout and customizations

Third-Party Cookies

Some cookies are set by third-party services we use to enhance our website functionality:

  • Google Analytics for website analytics
  • Intercom for customer support chat
  • Stripe for payment processing
  • Social media platforms for sharing features

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these options in the "Privacy" or "Security" section of your browser settings.

Cookie Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can change your preferences at any time using our cookie consent tool.

Opt-Out Links

For specific third-party services, you can opt out directly:

Cookie Retention

Different cookies have different retention periods:

  • Session cookies are deleted when you close your browser
  • Persistent cookies remain until they expire or you delete them
  • Most of our cookies expire within 1-2 years

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about our use of cookies, please contact us at privacy@bistrobee.com.